Frequently Asked Questions

You can pay with credit card (Visa, Mastercard, American Express), debit card, PayPal, Klarna (Pay Later), or bank transfer. Business customers may also request payment by invoice.

Yes. With Klarna Pay Later, eligible customers can complete their order now and pay safely after delivery.

Yes. All transactions are processed through encrypted SSL connections and trusted, PCI-compliant payment providers. Your payment details are 100% protected.

Yes. Verified business customers can place orders on invoice terms. Please contact us at support@licono.com to arrange invoice billing.

Yes. Licono is a verified and reputable online store. We follow strict standards for security, transparency, and customer service. Customers can also leave independent reviews and rely on our clear refund and dispute procedures.

All licenses are delivered digitally by email after checkout.

• Typical delivery: within a few hours (often under 1 hour)
• Processing: daily, Monday–Sunday
• Maximum delivery time: up to 2 business days (payment verification, fraud checks, or rare technical delays)

📩 If you don’t see the email after 2 hours, please check your spam/junk folder and then contact us at support@licono.com.

Business Hours (US Eastern Time): Mon–Fri 9:00 AM–5:00 PM, Sat–Sun 10:00 AM–4:00 PM

Your license is sent to the email address you entered at checkout.
Tip: whitelist our domain and check spam/junkif it’s not in your inbox. If you mistyped your email, contact support@licono.comas soon as possible.

Yes. Licono offers a 14-day return window, which also applies to digital products.
After approval, we’ll revoke/deactivate the license to prevent further use and issue a refund to your original payment method within 5 business days.
There are no admin/processing fees. See our Refund Policy for full details.

1. Check spam/junk and search your inbox for “Licono” or “license”.

2. Make sure the checkout email is correct.

3. If you still don’t have it after 2 business days, email support@licono.com with your order number so we can resend it immediately.

Yes. Every order from Licono comes with a full warranty for the entire duration of your license.

Our warranty covers activation, functionality, and validity of your license.
If anything does not work as expected, we will resolve it free of charge.

Yes. Our support team provides free activation and installation assistance for as long as your license is valid.

1. Go to redeem.adobe.com.

2. Enter your code.

3. Sign in with your Adobe account.

4. Download Creative Cloud and install apps such as Photoshop.

Sign in at autodesk.com with your Autodesk account.

After activation, your license will appear under manage.autodesk.com.

Download and install AutoCAD or other Autodesk applications.

1. Download Office directly from Microsoft.
2. Choose “Activate by Telephone” during setup.
3. Call the provided Microsoft number.
4. Enter the confirmation code you receive by phone.

1. Go to Settings > System > About > Change Product Key.
2. Enter your license code.
3. Windows will activate automatically online.